Wednesday, 28 January 2009

YAY ME!

Look at this email, sent by my manager's manager today (I have changed the other peeps' names to stars for obvious reasons):

It's time to celebrate success - and there is a new set of individuals to be recongnized for outstanding customer satisfaction and achievement thoroughout the Q4 period and for that of 2008 as a whole.

Please join the management team in congratulating all the individuals below for their outstanding efforts. As well, we'd also like to acknowledge the entire team for their ongoing commitment, dedication, support of the management team, their colleagues, and ultimately the number one stakeholder we are accountable to every day - our CUSTOMERS.

Awards will be paid out on the final pay of Jan 2009.

Keep up the great work in 2009 everyone !!

Quarterly Survey Award Recipients (Q4)

Dawn :

Dawn receives 1st Place for Customer Satisfaction Survey Award (Q4 2008) with a score of 98.89 % out of 100 (new survey method)
$250.00

We also have a tie 3 ways for 2nd place, so this quarter will not have a 3rd place winner.

*
** receives tie for 2nd Place for Customer Satisfaction Survey Award (Q4 2008) with a score of 97.78 % out of 100 (new survey method)
$250.00

*
** receives tie for 2nd Place for Customer Satisfaction Survey Award (Q4 2008) with a score of 97.78 % out of 100 (new survey method)
$250.00

*
** receives tie for 2nd Place for Customer Satisfaction Survey Award (Q4 2008) with a score of 97.78 % out of 100 (new survey method)
$250.00


Annual Survey Award Recipients (2008) - Top customer satisfaction award averages for all surveys received during 2008

Dawn
Dawn receives 1st Place for Customer Satisfaction Survey Award (Annual 2008) with an overall average score of 95.69 % out of 100 (new & old survey methods)
$500.00

*
** receives 2nd Place for Customer Satisfaction Survey Award (Annual 2008) with a score of 94.67 % out of 100 (new & old survey methods)
$500.00

*
** receives 3rd Place for Customer Satisfaction Survey Award (Annual 2008) with a score of 86.39 % out of 100 (new & old survey method)
$500.00


Just last quarter, I won first place for customer satisfaction with a score of 37/40.

Wow. I am so proud of myself! And what better day to have such great news than a sad day like today?

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1 comment:

goodmum said...

How awesome!!! Congrats! So what do you do, anyway? :) You must be on cloud nine.

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